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Need to get in touch with someone? Can't find someone? Get help from other eBay members who can suggest some solutions to your problem!
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Posted by   ( ) on Feb-09-10 at 06:38:07 PST   Listings
Seems a lot of people do not recognize "Contact Us" as a portal to Live Help - one of their worst moves.
Posted by   ( ) on Feb-09-10 at 06:37:23 PST   Listings
mitey12345 - they still have the online help - To get Live Help go up to the Help box, top right on any eBay page, and click it. On the screen you get, use the Contact Us button. If your browser supports it, you will get a live help screen or a phone number, depending on your problem, or might be told to use webforms. Turn off any pop-up blocker if it is a help screen. It may be a wait, so stick with it.
Posted by   ( ) on Feb-09-10 at 06:28:40 PST   Listings
it seems ebay makes things more difficult day by day instead of making things easier. it used to be you could go to them for help in one of two ways. you could either go to "online help" and chat online with a person that knew SOME of the answers OR they used to have a phone number available to you IF you had a store.
I just wasted 20 minutes and have not been able to find EITHER of these, HELP!!!! Thanks in advance, John
Posted by   ( ) on Feb-09-10 at 05:42:23 PST   Listings
babygaptwins: You need to go to options and mark the countries you do not ship to just putting that statement in your auction description means nothing.

File and Unpaid Item Dispute to try and get the FVF refunded and relist the item AFTER you change the options to ship ONLY to the countries you will ship to.
Posted by   ( ) on Feb-09-10 at 03:21:12 PST   Listings
I am having an issue with another member and can't figure out how to deal with it. This member won an auction of mine and lives in Germany. I don't ship international. Someone asked me about shipping to Germany before the auction ended and I told them I only ship within the US and I posted it on my auction page so everyone could see it. I have told her multiple times that I don't ship international. Her last message said Thank you for your answer, I can't understand why you won't ship the shoes to Germany, now please send me the invoice so I can pay. ??? What do you do with someone like that. I open a case so I could cancel the transaction and get my final value credit fee and she of course denied it. How do I get my credit from this sale and avoid her leaving me negative feedback
Posted by   ( ) on Feb-09-10 at 00:52:57 PST   Listings
This board is volunteer manned by knowledgeable eBay members.....NOT eBay staff.
eBay staff does NOT read the posts here and will not answer your questions here or via email.
The members that help here usually know more than eBay Live Help does!
If no one seems to be here at the time you ask your question, either:
1. Look thru the info in the big colored post below.
2. Scroll down and read some of the other poster's questions for similar problems and the responses they received. Your problem may have already been addressed and solved.
3. Click on the Community link at the top right of any page and look for a more topic specific board to ask your question.
4. If it's a real emergency, check my me page and use the info there if you need to - http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=ozme
5. To reach ebay go here: The New Live Help Page: http://pages.ebay.com/help/contact_us/ChatCategorization.html
and choose the topic option that matches your problem.
** ~~ ** ~~ ** ~~ ** ~~ ** ~~ ** ~~ ** ~~ **




To Pull Your Auction Partner's Contact Info to call them, go here: http://search.ebay.com/_W0QQtZvbQQsofindtypeZ9
You will need the auction (transaction) number and their User ID.
Their info will be emailed to you and your info will be emailed to them.
~~~***~~~***~~~***~~~***~~~***~~~

UID Info For Sellers: What to do when a buyer doesn’t pay (unpaid item process): http://pages.ebay.com/help/sell/unpaid-items.html

INR/SNAD Dispute Info For Buyers:
Read about eBay's Fraud Policy - Item Not Received - Item Significantly Not as Described - a claim can be filed between 10 and 60 days after close of auction.
Report/start an Item Not Received or Item Significantly Not As Described dispute: http://feedback.ebay.com/ws/eBayISAPI.dll?InrCreateDispute
Buyer Protection: Step by Step: http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html

PayPal Dispute Resolution: http://www.paypal.com/cgi-bin/webscr?cmd=xpt/cps/general/PPDisputeResolution-outside - a dispute has to be filed within 45 days of end of auction.
Once a dispute is filed, there is a 20 day deadline to escalate the dispute to a claim.
When a PayPal dispute is filed, a seller has to show PayPal proof that they shipped within 7 days of receiving payment.

To get PayPal's phone number, use this link https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab and scroll down to Help by Phone and click the Service Center link and sign in on the next page to get PayPal's phone number.

*PayPal Seller Protection Policy Info: https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_pbp-outside#spp-policy

*PayPal Protection Terms For Buyers and Sellers: https://www.paypal-promo.com/protection/terms/

If You Think You've Been Ripped Off: http://www.mindspring.com/~bookdealers/ripoff.html - Pay extra attention to the mail fraud section.
Mail fraud is a Federal offense.
~~~***~~~***~~~***~~~***~~~***~~~

Live Help

* The Best Live Help On eBay: http://chatboards.ebay.com/chat.jsp?thread=81&forum=1&limit=360
* eBay has a new page for contacting Live Help.
Go here: http://pages.ebay.com/help/contact_us/ChatCategorization.html and choose the chat topic that best fits your problem.
~~~***~~~***~~~***~~~***~~~***~~~

The SITE MAP and the A to Z Help Index are very helpful:
*Site Map: http://pages.ebay.com/sitemap.html?ssPageName=h:h:smap:US
*A To Z Help Index: http://pages.ebay.com/help/index/A.html

~~~***~~~***~~~***~~~***~~~***~~~

To learn about and protect yourself from spoof eBay emails, visit the following pages:
*eBay's Security Center: http://pages.ebay.com/securitycenter/
*Spoof Email Tutorial: http://pages.ebay.com/education/spooftutorial/
*eBay Marketplace Safety Tips - Foreign Cashier's Check Scam:
http://pages.ebay.com/securitycenter/mrkt_safety.html#foreigncheck
*Read This Message (on eBay) From Western Union About Wire Transfer Scams: http://pages.ebay.com/securitycenter/mrkt_safety.html
*Find out more about Nigerian Scams:
http://www.hoax-slayer.com/nigerian-scams.html
*Find out more about Phishing Scams: http://www.hoax-slayer.com/phisher-scams.html
~~~***~~~***~~~***~~~***~~~***~~~

Half.com is an ebay company, but ebay DOES NOT do the Customer Support or run the company.
*Half.com Buying and Order Problems: http://pages.half.ebay.com/help/buyer/buyerorderprob.html
*Half.com Customer Service phone number: 1-800-545-9857 (Phone support hours are 8 a.m. to 6 p.m. - Monday thru Friday EST)
*Half.com Discussion Board: http://forums.ebay.com/db1/forum.jspa?forumID=1000000002
~~~***~~~***~~~***~~~***~~~***~~~

Don't be a victim of Internet fraud!

Who should I notify about fraud or scam attempts?
* FTC toll free hotline: 877-FTC-HELP (877-382-4357)
* FTC online complaint form (http://www.ftc.gov)
* Canadian PhoneBusters hotline: 888-495-8501
* Internet Fraud Complaint Center (http://www.ic3.gov)
* Non-emergency number for your local police department.
To file a complaint, go to www.IC3.gov
~~~***~~~***~~~***~~~***~~~***~~~

BUYERS - PROTECT YOURSELF AGAINST VEHICLE AND OTHER SCAMS ON EBAY AND CRAIGSLIST!
Go here: http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=ozme
Posted by   ( ) on Feb-09-10 at 00:33:09 PST   Listings
pickles_dynasty

One direction to go would be to sell actual items, not codes to cheat the game.

Another would be to not list codes in the games category.
Posted by   ( ) on Feb-09-10 at 00:20:25 PST   Listings
Now it's working again. Whew.
Posted by   ( ) on Feb-08-10 at 23:59:16 PST   Listings
yes, ebay's search is not working, any search, even common ones will return zero results.
Posted by   ( ) on Feb-08-10 at 23:52:19 PST   Listings
The whole Ebay site is being weird, is the best description I can come up with.
When I type something in I want to search for (I've tried this with several different catagories) , it's been coming up "0 results found for *******" (whatever it is I typed in.
What in the world is going on here?
Posted by   ( ) on Feb-08-10 at 23:50:25 PST   Listings
Looks like the entire ebay site has crashed
Posted by   ( ) on Feb-08-10 at 23:49:19 PST   Listings
My ebay store is gone???? Is there some kind of an ebay stores issue going on?
Posted by   ( ) on Feb-08-10 at 23:47:07 PST   Listings
hello
Posted by   ( ) on Feb-08-10 at 23:44:36 PST   Listings
so, i had a person leave negative feedback claiming they didnt get what was in my listing. they are 100% wrong and didnt read. now they are aksing for things in return for a revised feedback. where do i go with this?
Posted by   ( ) on Feb-08-10 at 23:43:23 PST   Listings
Hey won an item an hour ago. The only reason I bid was to use up my ebay bucks that expire in 18 minutes and when I apply the code to redeem them it says they are experiencing technical difficulties. What should I do? I have tried getting to LIVE HELP or to find a phone number with NO luck.
Thanks
Posted by   ( ) on Feb-08-10 at 22:38:07 PST   Listings
rew43273: If you paid by Paypal, log into your account and report it immediately as Item Not Received. there are time limits on how long you have to file a dispute and without looking at a calendar, you may be getting close to having waited too long.
Posted by   ( ) on Feb-08-10 at 21:49:44 PST   Listings
Has bought a laptop http: // cgi.ebay.com/ws/eBayISAPI.dll? ViewItem*item=200420470085
Has paid at once. I wait the second month, the seller speaks that has sent. On territory of my country the message did not act at all, and the seller speaks that the post service about посылке answers nothing inquiry.
Recently has looked the goods of the seller at which bought this laptop and has found out it anew on sale. http: // cgi.ebay.com/TWO-IBM-Lenova-Thinkpad-X41-Tablet-Notebooks-40GB-HD_W0QQitemZ200435688031QQcmdZViewItemQQptZLaptops_Nov05? hash=item2eaae5e25f Photos are absolutely identical. Now the seller at all does not answer my letters what to do? Where it is possible to write that to me have helped?
Posted by   ( ) on Feb-08-10 at 21:19:53 PST   Listings
interesting stuff in here today.

ship a motorcycle without inspection. yeah, right.
shipping to nigeria. common folks, were you born yesterday?

sheesh
Posted by   ( ) on Feb-08-10 at 21:18:25 PST   Listings
karnack the magnificent predicts another 'drive by'
Posted by   ( ) on Feb-08-10 at 21:16:39 PST   Listings
suaesposa are you the buyer or the seller? Why do you want to cancel?
Posted by   ( ) on Feb-08-10 at 21:09:22 PST   Listings
hi guys! How can i cancel a transaction?
Posted by   ( ) on Feb-08-10 at 21:01:31 PST   Listings
breauxlg - that is a scam! If you send any money you will lose it.
Posted by   ( ) on Feb-08-10 at 20:51:15 PST   Listings
I sent a request for more information on item 390154302734 (which has apparently been removed) and got this response from
Joe Parker [joep8106@gmail.com]-
Hi there
I am glade that you are interested in my item the buy it now price is US $1,700 with shipping charges included.The item will come with 5 Days Return Policy (in this 5 days you can check it and test it and in case you are not satisfy you can return it back on my cost).I sell this item because of the financial crisis.The deal will be made through an eBay program which will protect both of us. If you are ready for the purchase i just need your full name and full shipping address so i can issue the deal with eBay.
If you have any other questions just let me know.
Regarding
Posted by   ( ) on Feb-08-10 at 18:21:41 PST   Listings
p3344-2008 - and if you mean lasst Thursday and you won item, pay for it.
Posted by   ( ) on Feb-08-10 at 18:21:06 PST   Listings
p3344-2008 - if you mean next Thursday, Go up to Site Map and in left column toward bottom use Bid Retractions. Then bid correct amount.
Posted by   ( ) on Feb-08-10 at 18:20:06 PST   Listings
Ahh - but: from the link above:

What happened to PayPal Buyer Protection?

PayPal Buyer Protection on eBay existed only for eBay customers who paid for their purchases through a PayPal account. Now purchase protection and issue resolution for your eBay purchases will be managed by eBay, for all eligible payment methods.
Posted by   ( ) on Feb-08-10 at 18:19:59 PST   Listings
I mis typed a bid for an auction ending Thurs mofrning and I'm unable to reach the seller by e-mail and help will not accept the I.D. number what should I do
Posted by   ( ) on Feb-08-10 at 18:16:54 PST   Listings
Relationship between eBay Buyer Protection and other resolution methods (PayPal Buyer Protection, and credit card/debit card chargebacks)

The eBay resolution process is the primary avenue for settling issues with on-eBay transactions. However, buyers will still have the option to continue with the PayPal system instead, or to file a chargeback if they paid using a credit card. Once a buyer selects a system, eBay, PayPal, or chargeback, they are required to use that system for the duration of the case.

http://pages.ebay.com/help/policies/buyer-protection.html
Posted by   ( ) on Feb-08-10 at 18:12:10 PST   Listings
jtshadow2000 Thanks, I'll try that, see ya'll!
Posted by   ( ) on Feb-08-10 at 18:11:14 PST   Listings
glasberg19 ........besides that you have no feedback at all so the buyer has no idea if you are a crook or not. He is just being careful.
Posted by   ( ) on Feb-08-10 at 18:10:49 PST   Listings
paula - you are a lot more confident than I am that eBay knows what it expects.
Posted by   ( ) on Feb-08-10 at 18:09:13 PST   Listings
lyntonwilks4946 ........you can try. Or try the Contact Us link on the HOME page and ask eBay whats going on.
Posted by   ( ) on Feb-08-10 at 18:08:11 PST   Listings
jtshadow2000 Can I go to PayPal and file a claim after 'escalating' thro' the RC?
Posted by   ( ) on Feb-08-10 at 18:06:56 PST   Listings
glasberg - of course the buyer wants to inspect it before paying

and don't get PayPal for something that is going to be picked up
Posted by   ( ) on Feb-08-10 at 18:06:13 PST   Listings
glasberg19 .......I wouldn't pay for a motorcycle without seeing it first. Would you?
Posted by   ( ) on Feb-08-10 at 18:05:20 PST   Listings
And it's not a "game" when I can't pick stuff up. Every time some buyer sends me a payment with signature required I have to TRY to get to a post office that's impossible to park at - too many circles through their lot in a SUV and I'm giving up and going home.

Gas just to get there is in the neighborhood of $4
Posted by   ( ) on Feb-08-10 at 18:05:03 PST   Listings
lyntonwilks4946.........Go to Paypal and file your claim there.
Posted by   ( ) on Feb-08-10 at 18:04:45 PST   Listings
I sold a motorcycle yesterday, but I haven't received the money and the buyer wants to inspect the motorcycble before he purchases it. He emailed me outside of EBay. Is this normal?
Posted by   ( ) on Feb-08-10 at 18:02:29 PST   Listings
My real concern is that Ebay [the resolution center] said I would need to take no further action and that I would hear from them within 48 hours..........that has not happened!
Posted by   ( ) on Feb-08-10 at 18:01:58 PST   Listings
rdhinmn

They're not gonna require more from a buyer than a seller.
Posted by   ( ) on Feb-08-10 at 18:00:56 PST   Listings
And is PayPal involved any more - now that eBay is muddling around in handling refunds? (I'd bet they don't know either.)
Posted by   ( ) on Feb-08-10 at 18:00:08 PST   Listings
sure
Posted by   ( ) on Feb-08-10 at 17:59:52 PST   Listings
Ah - but returning items - are you suer that applies there?
Posted by   ( ) on Feb-08-10 at 17:58:22 PST   Listings
OVER 250.00
Posted by   ( ) on Feb-08-10 at 17:55:02 PST   Listings
rdhinmn

paypal only requires delivery confirmation on items under 250.00. Signature is overkill.
Posted by   ( ) on Feb-08-10 at 17:53:46 PST   Listings
But if it wasn't signature required, no proof it was actually delivered. Seller probably is playing a game - don't pick it up so no refund. Say I never got it.
Posted by   ( ) on Feb-08-10 at 17:43:13 PST   Listings
lyntonwilks4946

Sending it signature required may be part of your problem. Not everyone can get to the post office when it's open to sign for a package or catch up with their mail carrier.

Lots of things sent to me with signature required go back
Posted by   ( ) on Feb-08-10 at 17:33:14 PST   Listings
Hi
I purchased an item from an ebayer and when it was delivered [a book] it was split down the spine.......paid almost $100 with shipping. Emailed the seller, no reply and again and again..........no reply. Reported it to the Resolution Center and they got him to agree to a full refund........returned the book with insurance, tracking # and signature required, still nothing, he never picked it up from his delivery address. Post Office will return item if not collected by him, he has my money and the book! Went back to the resolution center and escalated it and they said I'd hear back from them in 48 hours......... its now been over three days and nothing from the RC.......where do I go from here?
Thanks
Posted by   ( ) on Feb-08-10 at 17:26:42 PST   Listings
time to go and be productive
Posted by   ( ) on Feb-08-10 at 17:25:48 PST   Listings
hhmmm....I may have ebay confused with my game site, oh well, same difference at times

sorry for the mis-information
Posted by   ( ) on Feb-08-10 at 17:16:54 PST   Listings
chick

You are correct
Posted by   ( ) on Feb-08-10 at 17:16:47 PST   Listings
always learning new things from these chats
Posted by   ( ) on Feb-08-10 at 17:15:33 PST   Listings
I thought eBay did maintenance on Thursday night.
Posted by   ( ) on Feb-08-10 at 17:13:41 PST   Listings
nicholas6519 ..........if it were eBay there would be hundreds of people in here. When eBay does maintenance they sometimes change page code so you may have to reset cookies and such.
Posted by   ( ) on Feb-08-10 at 17:08:18 PST   Listings
nicholas6519: Ebay usually does maintenance on Sunday, this is Monday most everyone needs to clean out cookies, cache and temporary internet files and reboot THEN go back to ebay and do whatever it is you want to do. When maintenance is done a lot of times new cookies are set and your computer keeps the old ones in place until you clean them out.
Posted by   ( ) on Feb-08-10 at 17:07:53 PST   Listings
I just listed one - on dial up.

Restart your computers? Try a different browser?
Posted by   ( ) on Feb-08-10 at 17:04:37 PST   Listings
I don't know,shang11 seems to be having similar problems.
Posted by   ( ) on Feb-08-10 at 17:01:57 PST   Listings
nicholas - it must be something with your computer or your server
Posted by   ( ) on Feb-08-10 at 17:00:52 PST   Listings
suestlu ,,,,,,,,Clear your cache and dump cookies.....
Posted by   ( ) on Feb-08-10 at 17:00:09 PST   Listings
jude

Yeah, I know. Same thing during hurricane season.....
Posted by   ( ) on Feb-08-10 at 17:00:02 PST   Listings
No Paula,as of this evening,the photo and relist urls no longer work with dial up speed.Never had problems before,and I cleared all my temp. files and cookies too.
Posted by   ( ) on Feb-08-10 at 16:59:58 PST   Listings
Paula....it hasn't been mentioned but it is one thing that people never seem to consider. No power, no e-mails....no packing and shipping and probably a lot of delay's in shipping. I'm sure the USPS and UPS are having problems also.
Posted by   ( ) on Feb-08-10 at 16:58:50 PST   Listings
What's going on with ebay? Having big trouble shopping with out the enlarge, sort by and view as options?
Posted by   ( ) on Feb-08-10 at 16:56:13 PST   Listings
paula We could put up a BIG info post about it, but no on would read it.
Posted by   ( ) on Feb-08-10 at 16:40:30 PST   Listings
nicholas6519

I don't know anything about a "new format"

Did you accidentally change the tab at the top of the description box to standard from html ?
Posted by   ( ) on Feb-08-10 at 16:37:28 PST   Listings
None of my urls will work with the new e-bay format and I cannot list any of my items or their photos.HELP!!!!!!
Posted by   ( ) on Feb-08-10 at 16:32:09 PST   Listings
Has anyone mentioned the crippling snowfall and blizzards affecting the northeast to the people out for blood because their sellers aren't emailing?

Lots of people out there with no power and roads that aren't passable
Posted by   ( ) on Feb-08-10 at 16:28:20 PST   Listings
shanj11 - try clearing your cache and rebooting your computer
Posted by   ( ) on Feb-08-10 at 16:25:55 PST   Listings
i need to contact technical support and havent had any luck - i am trying to list an item and it keeps telling to choose a category - but when i do it says puts up an error like i havent chosen a category and won't proceed??????
Posted by   ( ) on Feb-08-10 at 16:21:32 PST   Listings
garyh860: File a Non Paying Bidder dispute immediately and relist the item, block the bidder on your Blocked Bidders List which you can find on the site map, center column and since you are new it would probably be best to limit your selling to USA until you get more experience selling on ebay. You will need to change your selling options so your auctions will only be shown to countries you will ship to, also require a PayPal account in your listings. As far as the Second Chance offere goes, in your My Ebay (I think) you can do that from there, just be aware you cannot change the amount of the bid for that bidder, whatever their highest bid was at the end of the auction is the ONLY amount you can be paid.
Posted by   ( ) on Feb-08-10 at 16:21:25 PST   Listings
Relist or offer a 2nd chance...but file for your credit first.
Posted by   ( ) on Feb-08-10 at 16:20:32 PST   Listings
garyh860 Go to this link and file to get your Final Fees back.

http://resolutioncenter.ebay.com/

Than you can relist. If it was an expensive item, relist with "Immediate payment required". That will eliminate the scammers.
Posted by   ( ) on Feb-08-10 at 16:17:55 PST   Listings
Follow-up: my emails to eBay over the past two days have gone unanswered.
Posted by   ( ) on Feb-08-10 at 16:16:03 PST   Listings
I NEED HELP DEALING WITH AN APPARENT SCAMMER. The winning bidder in my auction claims to be from Missouri but wants me to send the item to Lagos, Nigeria. Not only did my auction listing limit shipping to N. America, C. America, and S. America, but this thing has "Nigerian email/internet scam" written all over it. The buyer knows I am on to her because I insisted on shipping the item to Missouri, if at all, and she has not made the PayPal payment as promised on Saturday and she has stopped responding to my emails. How can I relist or offer a second chance bid w/o breaking any eBay rules?
Posted by   ( ) on Feb-08-10 at 15:35:59 PST   Listings
kustomlife - confirmation is for the listing, not that it is done properly.
Posted by   ( ) on Feb-08-10 at 15:26:27 PST   Listings
kustomlife13 - if you loaded some on the sterling items you didn't do it correctly apparently.
Posted by   ( ) on Feb-08-10 at 15:26:22 PST   Listings
kustomlife13 you do have several without pictures. No bids, you COULD revise
Posted by   ( ) on Feb-08-10 at 15:25:30 PST   Listings
kustomlife13 you didn't say which listing
Posted by   ( ) on Feb-08-10 at 15:24:02 PST   Listings
i loaded my photos and received a conermation. now a buyer says there are no photos.whats up?
Posted by   ( ) on Feb-08-10 at 15:12:40 PST   Listings
daveb4618 how long has it been since you paid?? USPS delivery confirmation sometimes does not show anything between the purchase of the postage and delivery. It sometimes appears it has not been mailed
Posted by   ( ) on Feb-08-10 at 15:09:16 PST   Listings
dave - file a not received claim - click on the eBay Buyer Protection link at the top right hand corner of this page, and follow the directions
Posted by   ( ) on Feb-08-10 at 15:06:04 PST   Listings
I have tried contacting the seller (100% satisfaction raiting my rear end!) and gotten NO response. I have tried tracking the package, and according to USPS it has NEVER been mailed. Now what do I do? Do these people get to keep my money? I swear I will never buy anything from ebay again. I deserve an explanation!
Posted by   ( ) on Feb-08-10 at 14:55:26 PST   Listings
jad4him - Half.com is an ebay company, but ebay DOES NOT do the Customer Support or run the company.

Half.com Buying and Order Problems: http://pages.half.ebay.com/help/buyer/buyerorderprob.html

Or call their toll-free Number:1-800-545-9857 ...extension 1 for Customer Service.

Phone support hours are 8 a.m. to 6 p.m., Mon-Fri, EST
Posted by   ( ) on Feb-08-10 at 14:54:45 PST   Listings
I need to contact half.com and/or ebay about some issues that aren't addressed in their canned options. I can't find a phone number or email address link anywhere. How can I reach someone to get some problems addressed???????
Posted by   ( ) on Feb-08-10 at 14:48:18 PST   Listings
Which people used to do all the time - have not heard about it lately.
Posted by   ( ) on Feb-08-10 at 14:47:54 PST   Listings
vicm2184 you can change your e-mail address on the site map easily. READ the instructions
Posted by   ( ) on Feb-08-10 at 14:47:20 PST   Listings
vicm2184 if that really happened, you must have made a new ID instead of changing e-mail address
Posted by   ( ) on Feb-08-10 at 14:47:03 PST   Listings
vicm - you don't loose feedback if you change your email address

you only loose your feedback if you get a new ID
Posted by   ( ) on Feb-08-10 at 14:45:04 PST   Listings
I need to list a new email address but, I do not want to lose my feedback. How can I change my email and keep my feedback? Last time I changed my email I lost all of my feedback.
Posted by   ( ) on Feb-08-10 at 14:35:45 PST   Listings
terejudy - have you read all the tutorials and information in the learning center - under help in the top right hand corner of the page?
Posted by   ( ) on Feb-08-10 at 14:32:37 PST   Listings
terejudy - you have to use the html tab on the listing
Posted by   ( ) on Feb-08-10 at 14:23:02 PST   Listings
How do I upload photos from Google images to my sell listing? I get as far as dragging the image to the photo spot on the sell listing but it doesn't stay there. I tried Paste from the Edit at top of page but nothing happens. Also I have two images in photobucket, how do I get them in the photo spot on my listing?
Posted by   ( ) on Feb-08-10 at 13:29:03 PST   Listings
seth - maybe it will cost $200 to ship that motor
Posted by   ( ) on Feb-08-10 at 13:27:05 PST   Listings
glemcoimportedtractorparts don't click any links but have you been over to your account and looked? No harm there
Posted by   ( ) on Feb-08-10 at 13:26:07 PST   Listings
seth678atl you need some punctuation. That is very hard to read. Have you paid already?
Posted by   ( ) on Feb-08-10 at 13:25:42 PST   Listings
What is this any idea? I am thinking that it is a scam...

You have received an urgent system message from the Payment Department.

To read your message, please, go to your account immediately.


eBay Service Center
Attn: E-mail/Internet Services
2145 Hamilton Ave.
San Jose, CA 95125
Posted by   ( ) on Feb-08-10 at 13:25:08 PST   Listings
seth678atl -I'd them then to refund and give them a negative and 1's on their dsr stars, and when they file non-paying bidder say you want to pay but they want more shipping.
Posted by   ( ) on Feb-08-10 at 13:21:49 PST   Listings
rdhinmn thank you the only issue is they say if i dont pay the shipping charge of 50.00 more then there 150.
00 they wont ship and cancel my item i went to ebay and get the 24 to 48 hr pos 72hrs for them to get back to me on this matter i need to get this item but yet if ebay shows shipping is 150.00 how can seller do another 50.00 and tell me to send it to them via paypal
Posted by   ( ) on Feb-08-10 at 13:18:33 PST   Listings
awonderlandofart - did ebay cancel them? If so, they are gone. Otherwise, look in your UNSOLD area of your MY EBAY.
Posted by   ( ) on Feb-08-10 at 13:18:23 PST   Listings
How do I download my cancelled listings and thier descriptions for future use?
Posted by   ( ) on Feb-08-10 at 13:16:44 PST   Listings
I need to download my cancelled listings and thier descriptions. How do I do this?
Posted by   ( ) on Feb-08-10 at 13:16:10 PST   Listings
seth678atl - you tell seller that what they have on eBay is all that they can charge.

And file "Seller wants more money" - Go up to Help link in top right box of any eBay page, click the link and choose Contact Us link. Choose the Other Topics option and look for appropriate topic.
Posted by   ( ) on Feb-08-10 at 13:10:33 PST   Listings
bettin' munchkin94 is 15, maybe 16.
Posted by   ( ) on Feb-08-10 at 13:07:28 PST   Listings
who do i contact or how do i contact e=bay when a seller calls me and tells me i have to pay more for shipping then what they have posted on e-bay with the item i have already paid for
Posted by   ( ) on Feb-08-10 at 12:43:31 PST   Listings

Posted by   ( ) on Feb-08-10 at 12:42:20 PST   Listings
and from the sounds of it you aren't even old enough to be on eBay......
Posted by   ( ) on Feb-08-10 at 12:41:16 PST   Listings
munchkin94 ......being confused is no excuse. If you bid and win, you pay your seller or you won't last long on eBay. BEfore you do any more damage go to the SITE MAP at the top right here and READ about how to be a buyer.
Posted by   ( )   on Feb-08-10 at 12:35:45 PST   Listings
hello i was wondering if u placed a bid by accident and won but u already placed a bid on the same thing and won it earlier and bought it do u still need to pay the seller...because i can't pay for another phone!! and also what if u got confused too?? would u still need to pay for it??
Posted by   ( ) on Feb-08-10 at 12:26:15 PST   Listings
rvparksupplies - check your listings - the address there is where the payment goes to, no matter where else you changed it.
Posted by   ( ) on Feb-08-10 at 12:26:08 PST   Listings
rvparksuppliescom - we can't help - ask eBay - To get Live Help go up to the Help box, top right on any eBay page, and click it. On the screen you get, use the Contact Us button. If your browser supports it, you will get a live help screen or a phone number, depending on your problem, or might be told to use webforms. Turn off any pop-up blocker if it is a help screen. It may be a wait, so stick with it.

Or maybe ask on the Stores Board.
Posted by   ( ) on Feb-08-10 at 11:56:46 PST   Listings
Please help. I have buyers trying to check out and they are being taken to my website. They are unable to check out there. I used to have a ProStores website but no longer do. I changed the settings to no longer pay through the old ProStores account. Not sure why it is still trying to go through my website. Can anyone help? Buyers can't pay now.
Posted by   ( ) on Feb-08-10 at 11:44:31 PST   Listings
This board is volunteer manned by knowledgeable eBay members.....NOT eBay staff.
eBay staff DOES NOT read the posts here and WILL NOT answer your questions here or via email.
The members that help here usually know more than eBay Live Help does AND we're easier to find AND quicker to answer!
If no one seems to be here at the time you ask your question, either:
1. Look thru the info in the big colored post below.
2. Scroll down and read some of the other poster's questions for similar problems and the responses they received. Your problem may have already been addressed and solved.
3. Click on the Community link at the top right of any page and look for a more topic specific board to ask your question.
4. If it's a real emergency, check my me page and use the info there if you need to - http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=ozme
5. To reach ebay via live chat go here: The New Live Help Page: http://pages.ebay.com/help/contact_us/ChatCategorization.html
and choose the topic option that matches your problem.
The answer to almost any ebay problem can be found in the A to Z Help Index.
*A To Z Help Index: http://pages.ebay.com/help/index/A.html
Posted by   ( ) on Feb-08-10 at 11:39:45 PST   Listings
referral2043: Try here: https://cschatlb-na.corp.ebay.com/chat.asp?profile=15
Posted by   ( ) on Feb-08-10 at 11:38:45 PST   Listings
referral2043.....ebay doesn't do general phone support.
If you outline the problem, maybe we can advise or direct you to the solution.
Posted by   ( ) on Feb-08-10 at 11:28:29 PST   Listings
Does anyone know how to reach an ebay represenative by phone?
Posted by   ( ) on Feb-08-10 at 10:56:28 PST   Listings
http://forums.ebay.com/db1/forum/Turbo-Lister/34
Posted by   ( ) on Feb-08-10 at 10:55:34 PST   Listings
http://answercenter.ebay.com/forum.jspa?forumID=20
Posted by   ( ) on Feb-08-10 at 10:51:29 PST   Listings
I'm using turbo lister, have saved or backup'ed over 230 items, for some reason turbo lister closed but when I bring it back up, it won't recognize the files I backed up. Please help. This is my second time relisting all my items. Any ideas how to find the items I backed up with Turbo Lister
Posted by   ( ) on Feb-08-10 at 10:46:25 PST   Listings
I wandered back for a bit I'm waiting on Sneakers to get home and I can't decide if I need food more than sleep or sleep more than food.
Posted by   ( ) on Feb-08-10 at 10:39:43 PST   Listings
The shipping you have listed in the description is $5.00 but on the shipping charges part of the auction you have $1.50 which is it? You cannot charge more than $1.50 for shipping as stated on the auction itself, what you say in the description doesn't count.
Posted by   ( ) on Feb-08-10 at 10:39:12 PST   Listings
nard381.....if you listed it with the opening bid of $9.99 and a 'or Buy It Now for $300.00' with no reserve, the BIN would have become a mute point when the bidder chose to bid the $9.99 instead of using the BIN option.
eBay cannot force you to sell it, but expect the buyer to report you as a non-performing seller and also expect a negative.
Posted by   ( ) on Feb-08-10 at 10:37:41 PST   Listings
nard381

Your buyer didn't use Buy It Now - they bid and won at the starting price. You are obligated to sell to your winning bidder.

If you can't afford to sell at the starting price you need to use a reserve.
Posted by   ( ) on Feb-08-10 at 10:37:14 PST   Listings
nard381: Perhaps when you revised the BIN price the last time on 2/5/2010 you made an error and the buyer won the auction with a price of $9.99 with one bid.
Posted by   ( ) on Feb-08-10 at 10:35:38 PST   Listings
michellexoxox........also read this:

Go to your My eBay Account tab and in the left side menu look for and click on: Site Preferences...then scroll down the page a little way and click on: Buyer Requirements: Block buyers who: and then over to the right click Show and then Edit and that will take you to the preferences page where you'll have the option to block the kind of bidders that you do not want bidding on your future auctions.
Such as:
* Don't have a PayPal account.
* Have received 2 Unpaid Item Strike(s) within 1 Month(s).
* Are registered in countries to which I don't ship.
* Have 4 Policy Violation report(s) within 1 Month(s).
* Have a feedback score of -1 or lower.
* Are currently winning or have bought 10 of my items in the last 10 days. (Only apply this block to buyers who have a feedback score of 5 or lower.)
Choose the options you want to set, then click Save changes.
And also add their ID to your Blocked Bidder List so they cannot bid on your items again with that ID: http://pages.ebay.com/services/buyandsell/biddermanagement.html
Unwelcome and malicious buying policy: http://pages.ebay.com/help/policies/unwelcome-buying.html (be sure to open and read the Some Examples and Additional Information sections near the bottom of the page)

For Buy It Now or Fixed Price listings ( eligibility requirements apply - check the A - Z Help Section for the BIN and FP requirements: http://pages.ebay.com/help/index/A.html ), use PayPal's Immediate Payment option.
This option pretty much stops the Nigerian scammers that use the Buy It Now option.
Read how PayPal's Immediate Payment Option works : http://pages.ebay.com/help/sell/immediatepayment.html
Posted by   ( ) on Feb-08-10 at 10:30:35 PST   Listings
HI , I had Item 320482586942 it had a buy it now of 300.. lowered from 350.00 now the buyer claims he bought it four 9.99 and this if now showing on the item , Whats going on . I cant sell an item worth at least 600.00 for 9.99!!!!!

nard381
Posted by   ( ) on Feb-08-10 at 10:18:54 PST   Listings
michellexoxox.....check your email again.
Posted by   ( ) on Feb-08-10 at 10:17:14 PST   Listings
okay but i already phoned them and they said that it was fraud do you think matbe she made a mistake?
think i should just phone and confirm.
thankyou junecrouch.
Posted by   ( ) on Feb-08-10 at 10:14:54 PST   Listings
michellexoxox.......try this page, but I'm not sure if paypal lists an international phone number.

To get PayPal's phone number, use this link https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab and scroll down to Help by Phone and click the Service Center link and sign in on the next page to get the phone number.
Posted by   ( ) on Feb-08-10 at 10:12:58 PST   Listings
well the emails said that the payment was on pending untill the barcode/tracking number was sent. i sent it then they said that they needed a scanned receipt. i contacted paypal by phone and the women i spoke to said she didnt kn ow anything about this "payment". have you got british phone number sorry. June Crouch.
Posted by   ( ) on Feb-08-10 at 09:59:53 PST   Listings
michellexoxox .......are you sure the payment isn't on hold at paypal?
PayPal does do that.

*PayPal Payment Holds for eBay Items: https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/sell/SaferPayments-outside
**The PayPal Blog: eBay Seller Standards and Payment Holds Explained: https://www.thepaypalblog.com/2008/02/new-ebay-seller/
Posted by   ( ) on Feb-08-10 at 09:57:37 PST   Listings
michellexoxox.....I doubt ebay can help you.
You fell for the spoof email and didn't check your paypal account before you mailed it.
All you can do is report the invalid contact info.

Report invalid contact info here: http://pages.ebay.com/help/contact_us/_base/index_selection.html - choose the proper topics in the boxes.
Or here: http://pages.ebay.com/help/buy/report-trading.html - Scroll down the page and look for Contact information and identity offenses.
Posted by   ( ) on Feb-08-10 at 09:55:19 PST   Listings
Don't see any bid cancellations by a seller tho.
Posted by   ( ) on Feb-08-10 at 09:54:40 PST   Listings
hello there,

could you please tell me where i can contact ebay personally without talking to any computers or anything as i have been a victim of fraud ! i am very disapointed as my 15 year old daughter asked me to sell her phone on here and the person sent us FAKE paypal emails which looked incrediblky real. the address was service@paypal.com and they encouraged me to send the item as the cash was on pending untill they got a barcode for proof of posting then the payment would be credited to my account. i have all the emails that they have been sending me they made fake emails from ebay too ! and i have tried to get the package back but unfortunatly its too late i am terribly disapointed as my daughter paid alot for it and now shes left with nothing. they left there address and phone number on there account details for ebay and once again they are fake as i phoned it and they didn't have a clue what i was talking about. i would like to get this fraudster charged from the police as its unexceptible and there commiting fraud. thanks june crouch
Posted by   ( ) on Feb-08-10 at 09:54:40 PST   Listings
hello there,

could you please tell me where i can contact ebay personally without talking to any computers or anything as i have been a victim of fraud ! i am very disapointed as my 15 year old daughter asked me to sell her phone on here and the person sent us FAKE paypal emails which looked incrediblky real. the address was service@paypal.com and they encouraged me to send the item as the cash was on pending untill they got a barcode for proof of posting then the payment would be credited to my account. i have all the emails that they have been sending me they made fake emails from ebay too ! and i have tried to get the package back but unfortunatly its too late i am terribly disapointed as my daughter paid alot for it and now shes left with nothing. they left there address and phone number on there account details for ebay and once again they are fake as i phoned it and they didn't have a clue what i was talking about. i would like to get this fraudster charged from the police as its unexceptible and there commiting fraud. thanks june crouch
Posted by   ( ) on Feb-08-10 at 09:53:52 PST   Listings
Could be.
Posted by   ( ) on Feb-08-10 at 09:52:52 PST   Listings
Probably seller dos not want to sell to zero feedback bidder.
Posted by   ( ) on Feb-08-10 at 09:47:56 PST   Listings
atom = jatom
Posted by   ( ) on Feb-08-10 at 09:47:26 PST   Listings
atom.......until your feedback reaches at least 10+ you are limited in the amount of emails you can send in a 24 hour period.
Blocked how? What is it telling you when you try to place a bid?
Posted by   ( ) on Feb-08-10 at 09:43:30 PST   Listings
I am unable to send messages to the sellers and I don't know why. Also I have been blocked for buying from a site without reason.
Posted by   ( ) on Feb-08-10 at 09:22:06 PST   Listings
time to wander elsewhere
Posted by   ( ) on Feb-08-10 at 09:07:02 PST   Listings
jude, one of the best casino's for food I have ever been to is the Golden Horseshoe in Shreveport, LA talk about gaining 50 pounds in one sniff.....yummy
Posted by   ( ) on Feb-08-10 at 09:04:31 PST   Listings
I figure that if I come out even $1 ahead, it was a success. And yes, I go for the food, especially at this one. Gourmet and expensive, but it is a once a year thing.
Posted by   ( ) on Feb-08-10 at 08:51:49 PST   Listings
the cold doesn't sound good the casino not so bad but I don't gamble I go for the food, the cleaning I've been doing, we got a lot done in the basement last night and hope to get more done today
Posted by   ( ) on Feb-08-10 at 08:37:17 PST   Listings
Morning All..One week into a Cold. I am taking my brother and SIL to a casino Thursday, so need to get better soon.

And clean house
Posted by   ( ) on Feb-08-10 at 08:18:37 PST   Listings
Morning jude
Posted by   ( ) on Feb-08-10 at 08:17:46 PST   Listings
zombieyouth.......read here - http://pages.ebay.com/help/sell/fixed-price.html
Posted by   ( ) on Feb-08-10 at 08:16:33 PST   Listings
zombieyouth http://pages.ebay.com/help/buy/questions/buy-it-now.html
Posted by   ( ) on Feb-08-10 at 08:16:32 PST   Listings
zombieyouth......if you listed it with an opening bid of say .99 with a BIN of say $25.00 the bIN would go away after the first bidder placed the opening bid price instead of using the BIN option. Then it becomes a regular bidding auction and can no longer be revised.
Posted by   ( ) on Feb-08-10 at 08:15:17 PST   Listings
zombieyouth If you have a bid, the BIN goes away.
Posted by   ( ) on Feb-08-10 at 08:05:12 PST   Listings
for some reason, even though I am paying for the buy it now option on one of my auctions, there is no buy it now on the actual auction. I went to revise the auction and ad a buy it now auction to find I had already selected it when I originally listed the item
Posted by   ( ) on Feb-08-10 at 08:04:37 PST   Listings
Posted by   ( ) on Feb-08-10 at 08:02:57 PST   Listings
hi oz
Posted by   ( ) on Feb-08-10 at 08:01:06 PST   Listings
rd, I keep looking for the big snow storm that has been predicted here for a couple weeks, haven't seen it yet but I keep hoping.
Posted by   ( ) on Feb-08-10 at 08:00:36 PST   Listings
Snowing a little here too right now and supposed to get 4 inches by tomorrow. :0/
Posted by   ( ) on Feb-08-10 at 07:57:46 PST   Listings
And we've gotten about eight inches of that "light snow" so far and it's expected to continue....
Posted by   ( ) on Feb-08-10 at 07:56:38 PST   Listings

Posted by   ( ) on Feb-08-10 at 07:56:34 PST   Listings
Or just PayPal the amount of refund if they used it to pay.
Posted by   ( ) on Feb-08-10 at 07:55:03 PST   Listings
wallynjake: Why would you give a partial refund, tell your buyer to return the items and you will send a full refund after you receive the item and ensure it is the item you sent them. Also, if you insured you will need the item to file the insurance claim with whichever company you used to ship.
Posted by   ( ) on Feb-08-10 at 07:53:54 PST   Listings
rd, chocolate festival was small but very good, lots of pretty sweet things all around. We bought 2 shortbread cookies with chocolate chips in them and 3 cupcakes. The cupcakes are gone but the cookies are still safe.
Posted by   ( ) on Feb-08-10 at 07:52:46 PST   Listings
How can I give a partial refund for broken items do to shipping?
Posted by   ( ) on Feb-08-10 at 07:49:50 PST   Listings
good morning! How was the chocolate festival?
Posted by   ( ) on Feb-08-10 at 07:47:38 PST   Listings
and that shoud be Saturday/Sunday not Friday

I haven't had one full cup of coffee yet
Posted by   ( ) on Feb-08-10 at 07:46:04 PST   Listings
corvettegirl: Your auction ended on 2/4/2010 at 6:45:45 PST

You surely did not expect to have the DVD in your hands by Friday did you?

Good Morning everyone
Posted by   ( ) on Feb-08-10 at 07:33:01 PST   Listings
bluedolphinpictures - read the post just below yours.
Posted by   ( ) on Feb-08-10 at 07:30:00 PST   Listings
please help certain links are NOT working and it is getting worse. THis is very frustrating can't contact ebay because the links aren't working!!!
Posted by   ( ) on Feb-08-10 at 07:04:04 PST   Listings
diveboy1 - If you are using IE8, get a different browser for use with eBay - like Firefox.

And be sure to delete all cookies and temp internet files and then reboot - fixes a lot of problems.
Posted by   ( ) on Feb-08-10 at 06:36:46 PST   Listings
I can not list for several days now. Each time I try it asks for me to select a catagory. When I do, it reloads to an error page asking me to select a catagoy. I tried to contact ebay but it will not allow me to select "ask" from the menu. Any suggestions or can someone supply me with the contact number?
Posted by   ( ) on Feb-08-10 at 05:58:50 PST   Listings
corvette95tylertonnergirl - you can try to cancel the payment and wait to see what develops - maybe something happened to the seller. Probably not worth a phone call, but if you want to, go to Site Map, and in the far right column, Under "Connect", use the Find Contact Information link to get phone number. You will need the auction number and the member's eBay ID.
Posted by   ( ) on Feb-08-10 at 05:18:11 PST   Listings
portraits-n-paper... I just looked at your "Me" page and one of your auctions, thanks. I can always use a chuckle this time of the day.

Even though you have been an Ebay user for over 8 years you might want to reread the "selling practices policy" page. Several of the things on your "Me" page are completely NOT in accordance with Ebay's policies.

"Any item is insurable in the usa. We will not replace,refund or credit lost mail."...Wrong, YOU are responsible for getting the item to your buyer. They do NOT have to buy insurance to cover themselves. Paypal will take care of them.

"We will accept returns - limited to incorrect discription. any Damage is the responsibility of the postal service- we suggest you buy insurance if desired. We will not allow other returns. we do not refund shipping and handling, bulk lots or electronics"...... Wrong, if your buyer makes a claim with paypal they WILL get their money, including original shipping, back from you as soon as they can show the item was returned using on-line trackable delivery confirmation.

Your auction states "Not responsible for non delivery of mail. we will not refund or replace lost untracked mail"... If YOU can't prove that it was deliverd to your buyer YOU will have to refund them their entire payment, bid and shipping. All they have to do is submit a "item not received" claim with paypal. If you can't provide an on-line trackable method showing deleivery - you lose...

Anyway, As Cdaniels said, Ebay is voluntary. If you don't want to abide with the policies/guidelines that they have established, that is you choice. Just don't use their services then complain about how they are unfair or how you have been ripped off.
Posted by   ( ) on Feb-08-10 at 05:03:33 PST   Listings
help! anyone have any advice? I bought a dvd from someone and paid with paypal, it has been many days and 3 e-mails to this person, no e-mails, they have NOt claimed the money, what do I do? I bought this my hubby and I could watch this together, I'am I being a jerk or want? any advice would be very helpful, I even tried to set up a report with no luck!!
Posted by   ( ) on Feb-08-10 at 03:44:07 PST   Listings
Time for me to go and wander the timbers of slumber, it has been a very long but productive night/wee hours of the morn

I wish you all a most pleasant day, stay warm and safe...
Posted by   ( ) on Feb-08-10 at 03:27:53 PST   Listings
portraitsnpaper: Might try this link, you may get someone who is ebay staff: https://cschatlb-na.corp.ebay.com/chat.asp?profile=15
Posted by   ( ) on Feb-08-10 at 03:25:38 PST   Listings
portraitsnpaper: For the record the people that read this board are NOT ebay staff and ebay staff does NOT read this board.
Posted by   ( ) on Feb-08-10 at 03:24:53 PST   Listings
portraitsnpaper: Ebay is voluntary

mousou1975: Click on the ebay resolution center link at the top of every page and follow all instructions.
Posted by   ( ) on Feb-08-10 at 03:18:42 PST   Listings
I want to open a resolution against ebay for restraint of trade. You only allow me to charge $4 s/h on a package that weighs over 15 pounds. Media mail is near $8. and priorty mail is $14.60. Ebay does not run my private business, they charge healthy fees to LIST items. This partnership is going to stop. I own my business and rent space. Ebay is not on my board of Directors. Ebay is not my business partner and ebay does not pay my bills.
Posted by   ( ) on Feb-08-10 at 03:05:32 PST   Listings
hi there
i just wanna ask if you know how many days is the timelimit before you can open a case in the resolution center to be covered.
i bought an item 36 days ago and it hasn't arrived yet
Posted by   ( ) on Feb-08-10 at 02:23:19 PST   Listings
I will stop by again. You're a dear.
Posted by   ( ) on Feb-08-10 at 02:17:33 PST   Listings
I'm old to and some of your stories may not be so wrong you just never know. Stop again sometime just to chat or message me. I'm usually on this time of day.

Rest well.
Posted by   ( ) on Feb-08-10 at 02:14:44 PST   Listings
No. Husband born & raised in Indiana; I was born and raised in California -- now live in Utah (not Mormon!).

It's hard not to get interested in the people you meet -- however briefly -- on the internet, isn't it? I've already made up a whole life story about you . . . all wrong, of course. But life is made up of stories, many of them wrong.

BTW -- just to complicate your story about me -- I'm an old lady -- a retired medieval historian turned jeweler in order to survive the every night chronic pain. . . .

good night, cdaniels (another funny: I have a cousin named Cyn.Daniels) -- keep up the good work of helping out the dunderheads of cyberspace! And thanks again.
Posted by   ( ) on Feb-08-10 at 01:54:16 PST   Listings
don't live in IL do you?
Posted by   ( ) on Feb-08-10 at 01:51:05 PST   Listings
Uh oh! I'm the pack rat in this house -- and he'd better not touch the stuff that I decide is worth keeping!!! But I can't believe what an absolute dodo I am about this "speed bump" thing -- I'm totally embarrassed! Apparently I "best offered" those two items (14 mm blue agate beads -- I'm a jeweler) on October 26th 2009 -- these are the ones that I'm being congratulated about and I guess PayPal can't figure out what to do with a 4-month old transaction that has already been paid. Aaaaaaaaugh! Now I just have to go back and root around in my stock to find the stuff that I already have -- talk about pack-rattery!

But thanks for your help anyway -- I've enjoyed chatting with you in between laundry loads.

p.s. Funny: I too live out of town and also have terrible DSL service out here!
Posted by   ( ) on Feb-08-10 at 01:36:44 PST   Listings
I use both firefox and IE8 and I have never had any trouble with either but a lot of folks do so I'm not sure why that is and I live 20 miles from the nearest town and have absolutely terrible DSL service out here.
Posted by   ( ) on Feb-08-10 at 01:35:33 PST   Listings
actually we moved 9 months ago and I'm still not unpacked completely, I live with a pack rat so I have to go slowly when getting rid of things that are not wanted, needed, or used any longer, very, very slowly
Posted by   ( ) on Feb-08-10 at 01:27:21 PST   Listings
cd: You're a treasure (and hard working -- it sounds like you're moving) to help me out this way! I'll try the route you suggest thru PayPal.

BTW: I'm a true FireFox believer; I never touch IE -- unless I can't help it ;-)
Posted by   ( ) on Feb-08-10 at 01:21:54 PST   Listings
sorry for the delayed post I'm playing mind numbing games while waiting for 4am when I get my honey up so he can go to work then I'm headed back to the basement to sort through more stuff that needs to be filed, shredded, burned, given away or otherwise put away and I'll start another load of laundry while I'm down there as well and fold the clothes that are on the laundry table, chores never stop it seems.
Posted by   ( ) on Feb-08-10 at 01:20:10 PST   Listings
bzk1000: I believe you can go to PayPal and put in the ebay auction number and pay that way.

Might try a different browser as well especially if you are using IE8, seems to give a lot of users problems.
Posted by   ( ) on Feb-08-10 at 01:11:23 PST   Listings
cd: I did all that cookies, on-off business earlier, but in the meantime, I've been trying to find out what else could be wrong, so I went to my PayPal account to see if I could pay from there. There was no trouble connecting and there was a list of the items that I need to pay -- but not the one that I mentioned (the "best offer"). Again, when I go back to the page that says "congratulations," I still can't go any further than the page that says "speed bump . . . " So, apparently, PayPal is not just doing housecleaning. Something else is amiss. Help, please.

Sorry about your chronic insomnia; I have chronic pain that starts at about 10pm and goes on until 4am. Where is it written that life is supposed to be a lot of fun?
Posted by   ( ) on Feb-08-10 at 00:26:19 PST   Listings
bzk10000: If you still have problems tomorrow, clean out your cookies, cache and temporary internet files then turn the computer off completely then try again, that helps sometimes after PayPal and ebay have been doing maintenance which is usually on Sunday I believe.

I'm up all hours, chronic insomnia does that to you.
Posted by   ( ) on Feb-08-10 at 00:02:52 PST   Listings
cd: I hope you're right about paypal. Thanks for the reply -- nice to know that I'm not the only one up in the wee hours!
Posted by   ( ) on Feb-07-10 at 23:47:59 PST   Listings
bzk10000: Apparantly paypal is doing maintenance, if the bid was accepted then it is accepted and you can pay tomorrow when paypal is available

snakes*faxoooo: You are going to be waiting a long time for anyone from ebay to call you
Posted by   ( )   on Feb-07-10 at 23:27:30 PST   Listings
i am snakes*faxoooo. my number is 7449606
Posted by   ( ) on Feb-07-10 at 22:45:58 PST   Listings
My "best offer" was accepted by the seller, but it doesn't show up in my "won" column; when I bring up the item page, it says "congratulations" for having won, but when I try to pay the item I get this message: "Sorry, you've hit a speed bump! Please try again in a few minutes. If this problem persists, report an issue to eBay support. Error Code #50301." Because today is Sunday and late, I can't contact eBay by phone or chat, and there is only one more item left that I can bid on if my "offer" doesn't go through, and that bidding happens tomorrow morning at 7:00 am. Any suggestions?
Posted by   ( ) on Feb-07-10 at 22:13:16 PST   Listings
cd - enjoy both!
Posted by   ( ) on Feb-07-10 at 22:08:36 PST   Listings
sneakers and the tacos are home safe
Posted by   ( ) on Feb-07-10 at 21:56:55 PST   Listings
it could also be a bad email address;
again on the seller's end.

either way, seller needs to call paypal and get it fixed
Posted by   ( ) on Feb-07-10 at 21:56:00 PST   Listings
If someone on QA had not mentioned tacos I would have never thought about them. I am pretty sure I could survive with no problem on tacos and cereal
Posted by   ( ) on Feb-07-10 at 21:55:55 PST   Listings
the last time i saw that 'unclaimed' message,
it was a credit card payment via paypal,
and the seller was not set up to accept credit cards -
i think they have a personal account, and not a business account? its been a long time, my memory's fuzzy.

it will time out eventually. if the seller files a claim,
you respond with the paypal transaction number,
and invite them to fix their paypal account.
Posted by   ( ) on Feb-07-10 at 21:54:49 PST   Listings
I can't remember when I was last at a Taco Bell - years and years ago I think

I don't even know if there is one in this valley
Posted by   ( ) on Feb-07-10 at 21:52:23 PST   Listings
I can tell you what he is going to do, he will turn the heater on and direct it to the floor and put the tacos there on the ride home and roll down the window because he will get too hot.
Posted by   ( ) on Feb-07-10 at 21:51:44 PST   Listings
they should still be a bit on the warm side when he gets home

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